Congresswoman Norma Torres

Representing the 35th District of California
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Torres Commemorates National Public Safety Telecommunicators Week

April 16, 2015
Press Release

WASHINGTON, DC - Today, Rep. Norma J. Torres (D-Pomona) introduced a resolution commemorating National Public Safety Telecommunicators Week which is recognized the second week of April of every year.


“After 18 years as a 911 dispatcher, I know first-hand the challenges our public safety dispatchers face, the stress they are put under, and the critical importance of their work,” said Torres.  “911 dispatchers are the unsung heroes of the first responder community.”


With over 6,000 public safety call centers, known as public safety answering points, and a workforce numbering between 200,000 and 600,000, public safety telecommunicators are an important part of the first responder community and provide critical support to the nation’s law enforcement, fire, and rescue personnel.  National Public Safety Telecommunicators Week was created to raise public awareness of the important role public safety telecommunicators play in preserving public safety and general welfare.


“While we recognize and honor the hundreds of thousands of public safety telecommunicators working around the clock to keep our communities safe, let’s also remember the appropriate uses of 911 and the importance of maintaining lines available for true emergencies,” Torres continued.  “Day in and day out, dispatchers face incredible pressure to provide help and coordinate emergency personnel at a moment’s notice, making every second count.  Non-emergency calls hamper their ability to do so.”


Below is a list of non-emergency numbers for residents of California’s 35th District should they require assistance in non-life threatening situations:


San Bernardino County non-emergency numbers:

Chino: (909) 628- 1234

Fontana: (909) 822-1121 or (909) 350-7700

Montclair: (909) 621-4771

Rialto: (909) 820-2550

Ontario: (909) 395-2001

Land Use Services Department (Abandoned Vehicles, building permits and removal, illegal dumping): (909) 884-4056

Adult Protective Services: (877) 565-2020

Animal Control: (800) 472-5609

Child Abuse Hotline and Children’s Services: (800) 827-8724

For additional information visit:


L.A. County/ Pomona non-emergency numbers:

General non- emergency number: 909-622-1241

Community Programs and Neighborhood Watch: (909) 620-2318

Records Bureau: (909) 620-2161

Internal Affairs: (909) 620-2142

Traffic Bureau (parking citations, street sweeping, collision reports, vehicle impounds and storage): (909) 620-2081

Anonymously Report Suspicious Activity, Threats or Crime: (800) 782-7463

For additional information visit: