Guidance for Renters/Homeowners
211 Resource Hotline
If you are in need of immediate housing assistance, call 211 to get connected with the most up-to-date resources available to you.
State, County, and Local Resources
County of San Bernardino Housing/Rental Resource Page
Short-term rental and utility assistance is available for Ontario residents.
Rental/mortgage and utility assistance is available for Rialto residents.
Renters
If you are impacted by COVID-19, you may be able to delay rent payments and/or avoid eviction. If you are unable to pay your rent due to COVID-19, you must notify your landlords in writing no later than seven days after your rent is due. Know your rights as a renter--click HERE for tenant protections made by Inland Counties Legal Societies. (Note: the document does not represent legal advice; please consult an attorney for legal advice).
U.S. Department of Housing and Urban Development: COVID-19 Resources for Renters
Los Angeles County
A permanent Rent Stabilization Ordinance has been in effect in Los Angeles County since March 19 and retroactive to March 4, 2020. For questions regarding this ordinance, call (833) 223-RENT or email rent@dcba.lacounty.gov. More information can be found here.
Additional Resources
Inland Counties Legal Services, Inc. (ICLSI)
Offers legal services to low-income persons residing in Riverside and San Bernardino Counties.
Appointments/Intake Line: (888) 245-4257
Senior Line: (800) 977-4257
Website
Inland Fair Housing and Mediation Board (IFHMB)
IFHMB does not provide legal services, but information, understanding of rights, and informal mediation between the landlord and tenant.
General Line: (909) 984-2254
To report housing discrimination: (909) 984-2245 ext. 175
Email: info@ifhmb.com or fairhousing@ifmb.com
Website
Housing Authority of San Bernardino County (HASBC)
Provides resources for individuals living in HASBC housing in San Bernardino County.
San Bernardino Office: (909) 890-9533
Upland Office: (909) 982-2649
Victorville Office: (760) 243-1043
Website
Housing Rights Center
Offers resources for tenants and landlords for LA County.
Phone: (800) 477-5977
Email: info@housingrightscenter.org
Website
Neighborhood Legal Services of Los Angeles County
Pomona Self-Help Legal Access Center
Provides resources for LA County residents who may be served an eviction notice despite hardship due to COVID-19.
General Help Line: 1 (800) 433-6251 (Mon-Fri, 9 AM to 5 PM)
Pomona Self-Help Legal Access Center Line: (818) 485-0572
Email: PSHpublic@nlsla.org
Website
Homeowners
U.S. Department of Housing and Urban Development: COVID-19 Resources for Homeowners
Congress passed the CARES Act which allows up to 6 months (120 days) of forbearance (with an additional 120-day extension, if needed) for all federally-backed loans. This includes FHA, Fannie, Freddie, VA, USDA, and the Native American/Native Hawaiian Home Loan Programs. Forbearance is when payments are put on hold for a certain period of time, they do not accrue interest and fees, but the postponed/forborne payments will have to be paid back at a later date.
How to know if your mortgage is federally-backed:
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You can call your loan servicer (the entity you make your monthly mortgage payments to) and ask if your loan is federally back.
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You can go online to lookup if your single-family mortgage is backed by Fannie Mae or Freddie Mac:
General information to understand your options:
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Fannie Mae
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Freddie Mac