Part of staying healthy is staying informed. As the coronavirus response pauses some aspects of our economy, make sure you know where and how to get the resources you need.
211 is a critical hotline that connects individuals in need to available community resources. Those impacted by the Coronavirus can dial 211 at any time during the day to receive assistance.
Dial 211 or text COVID to 52211.
211 San Bernardino County
Dial 211 or text your zip code to 898211.
State of California Disability Insurance/Paid Family Leave
The State of California is waiving the one-week unpaid waiting period to receive disability or paid family leave benefits. If you have been exposed to the Coronavirus and must self-quarantine or you are taking care of a family member exposed to the virus, you may be eligible for these benefits. More info here.
Seniors and other vulnerable populations: Call 909-315-8550 or email firstname.lastname@example.org for support services.
Community Action Partnership of San Bernardino County distributes food through 100 partners around the community. They also provide hand sanitizer, paper towels, and other hygiene products. For more information, call (909) 723-1500.
For a comprehensive list of food pantries in our region, visit Community Action Partnership’s website here.
Internet and Data Providers
Charter-Spectrum announced it will offer free access to broadband and Wi-Fi services to households with students who do not already have the services. The company says free broadband and Wi-Fi access will be available for 60 days to households with K-12 and/or college students who do not already have a Spectrum broadband subscription at any service level up to 100 Mbps. To enroll in the service you can call 1-844-488-8395.
Sprint announced that it'll offer unlimited data for 60 days. The arrangement will kick in by March 19, and Sprint will also provide customers with an extra 20GB of mobile hotspot data per month for the same time period. The carrier is also waiving late fees and won't terminate services if customers are unable to pay their bill due to the impacts of the coronavirus. Customers who don't pay for mobile hotspot services will get 20GB per month for the next 60 days soon. 1-888-211-4727.
Verizon said it will waive overage charge and late fees for all customers and add 15GB of high-speed data to all consumer and business plans. Verizon also pointed out its home broadband plans, including 5G Home and Fios, already come with unlimited data. 1-800-922-0204.
Comcast has increased the speeds of its Internet Essentials plan aimed at low-income earners as of March 16, Dana Strong, president of Comcast Cable consumer services, said in a blog post Thursday. This involves offering 60 days of free service, after which people will be charged $9.95 per month, and increasing speeds on this plan from 15/2Mbps to 25/3Mbps. They also offer internet data to qualifying limited income households for $10 a month. 1-800-XFINITY.
AT&T is waiving fees for going over data caps, adding that many of its internet customers already have unlimited data. "Additionally, through Access from AT&T we'll continue to offer internet data to qualifying limited income households for $10 a month," an AT&T spokesperson added in an emailed statement Thursday, March 12. On Friday, AT&T added all home internet users have access to unlimited data; it will offer Cisco Webex Meetings video conferencing for free for the next 90 days for businesses, universities and schools; customers will be credited for the costs of calling CDC Level-3 countries; its World Connect Advantage plan will be 50% off; and it is supporting the State Educational Technology Directors Association (SETDA), which is developing "communication tools for parents, teachers and school boards to help them handle school closures and the increase in virtual learning." 1-800-288-2020
T-Mobile announced Friday that it would be providing unlimited data on all mobile plans for the next 60 days. This includes T-Mobile and Metro customers. It will also be providing an additional 20GB of its mobile hotspot service for the next 60 days and is offering free international calls to any Level 3-impacted nations worldwide. 1-877-453-1304.
Departments of Public Health
Kaiser Fontana: Call 1-833-KP4CARE (1-833-574-2273)
Kaiser Ontario: Call 1-833-KP4CARE (1-833-574-2273)
East Valley Community Health Center: Call 909-620-8088